Booking Conditions

  • Bookings are made on a first-come-first-served basis.
  • A booking does not guarantee a treatment can be provided and the decision to treat will be based on a medical assessment or professional opinion of our staff. Your suitability for treatment will be determined by our staff and we cannot carry out a treatment where contraindications, allergies, or other factors might result in an adverse outcome.
  • A fee of £50 is required to secure your appointment.
  • Following a consultation, the deposit will be credited toward any treatment booked within 28 days of the consultation. 
  • Skin consultations will incur a non-refundable or redeemable fee of £50 unless patients have recently purchased skincare products from the clinic. We are unable to offer support to patients who have purchased products elsewhere.
  • A non-refundable 10% deposit of the total cost of any treatment costing £1,000 or more is required to confirm your booking with full payment to be made prior to the commencement of treatment.
  • Late cancellations or changes (less than 48 hours for consultations or treatments and 7 days for CoolSculpting) will result in deposits being forfeited.
  • Bookings are not confirmed until a deposit payment has been made. If there is a delay in making a deposit payment, your appointment slot may be allocated to somebody else. A booking will not be held for you without a deposit payment.
  • Prices indicated prior to the consultation are estimates only.
  • Late arrivals may not receive treatment – Berkshire Aesthetics staff will always do their best to provide full treatment but cannot keep other clients waiting. If you arrive late and your appointment cannot be completed a fee of £50 will be charged and counted as a ‘no show’.
  • Children are not permitted to attend the clinic. We cannot provide supervision of children and they are not permitted in the treatment areas under any circumstances. 
  • Patients are expected to treat our staff with respect and any bad language or behaviour will not be tolerated. Patients will be asked to leave if they cause any member of staff to feel unsafe or threatened in any way. 
  • If you have paid for a consultation, please be aware that the outcome of the consultation may be information and advice that you are unsuitable for treatment and you will not be entitled to a refund of your consultation fee.
  • The decision to offer treatment is at the discretion of the doctor or therapist and whose decision is final. 
  • It is important that you provide all medical history asked of you. Berkshire Aesthetics will not be held liable for any damage caused as a result of withheld information or failure to follow instructions from the doctor or our staff.
  • For any treatment bookings, you are not permitted to consume alcohol 48 hours before or after your appointment. If you have consumed alcohol you must alert the doctor or therapist as it may not be safe or recommended to proceed.
  • Any missed appointment that was not cancelled or rearranged at least 48 hours before the appointment and for which a deposit was not received will result in a £50 fine being applied to the next booking.
  • Our treatments are medical and while we make every effort to assess a patient’s suitability for treatment, and provide the best possible patient care, we do not and cannot guarantee treatment outcomes.
  • Once a treatment has been performed a refund cannot be provided.

Deposit Payments

PayPal payment link for securing your booking

Deposit Payment
Patient Name
Treatment Date
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