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Hollow Under Eyes: Your Treatment Guide

Understanding why under-eye hollows develop and the safest, most effective ways to restore volume and freshness

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Reviewed by Dr Selena Langdon, Medical DirectorGMC 6159259

Why Do Under-Eye Hollows Develop?

Hollow under eyes — clinically referred to as tear trough deformity — are one of the most common aesthetic concerns we see at our CQC-registered clinic on Furze Platt Road, Maidenhead. They can make you look perpetually tired, older than your years, or simply unwell, even when you feel perfectly fine.

The under-eye area is one of the thinnest, most delicate regions of the face. Unlike the cheeks or forehead, the skin here has very little subcutaneous fat and sits directly over the orbicularis oculi muscle and the underlying orbital bone. Several factors contribute to the appearance of hollowing:

  • Age-related volume loss: From our mid-twenties onwards, we begin to lose approximately 1% of our facial collagen each year. The fat pads that once provided youthful cushioning beneath the eyes gradually diminish and descend, revealing the orbital rim beneath.
  • Bone resorption: The orbital bone itself recedes with age, enlarging the eye socket and deepening the hollow. This structural change accelerates noticeably from the forties onwards.
  • Genetics: Some individuals are genetically predisposed to thinner skin, less subcutaneous fat, or a more prominent orbital rim. In these cases, hollowing can appear as early as the late teens or twenties.
  • Lifestyle factors: Chronic sleep deprivation, dehydration, smoking, and excessive sun exposure can all accelerate the breakdown of collagen and elastin in this already vulnerable area.

Understanding the underlying cause is essential because it directly informs which treatment approach — if any — is most appropriate. A hollow caused primarily by bone resorption, for example, requires a different strategy from one caused by skin laxity or pigmentation. You can read more about the condition on our under-eye hollows page.

Treatment Options for Under-Eye Hollows

At Berkshire Aesthetics, we offer several evidence-based treatments for the under-eye area. The right choice depends on the nature and severity of your hollowing, your skin quality, and your aesthetic goals.

Tear Trough Filler

Dermal filler placed into the tear trough remains the most well-known treatment for under-eye hollows. When performed correctly by an experienced medical practitioner, it can produce a remarkable improvement in a single session. A small volume of hyaluronic acid (HA) filler is carefully placed along the orbital rim to restore the volume that has been lost, softening the shadow and creating a smoother transition between the lower eyelid and the cheek.

However, the tear trough is not a “one-size-fits-all” treatment. The filler must be chosen carefully — a product that is too thick or placed too superficially can cause visible lumps, a bluish discolouration known as the Tyndall effect, or persistent swelling. At our clinic, Dr Selena Langdon (GMC 6159259) uses only purpose-designed tear trough fillers with a soft, cohesive gel structure, placed at the correct depth using a cannula technique to minimise bruising and vascular risk.

Polynucleotides for Skin Quality

For patients whose primary concern is crepey, thin, or dull skin beneath the eyes rather than deep volumetric hollowing, polynucleotides offer an excellent alternative or complementary approach. These purified DNA fragments stimulate fibroblast activity, promoting the production of new collagen and elastin from within the skin itself.

Plinest Eye is specifically formulated for the periorbital area. Its lower concentration is designed for the delicate under-eye skin, improving hydration, texture, and resilience over a course of two to three treatments spaced three to four weeks apart. Many patients notice a visible improvement in skin luminosity and a reduction in fine lines, which can also help to diminish the appearance of dark circles.

Combining Approaches

In many cases, the best outcomes are achieved by combining treatments. A patient with moderate hollowing and poor skin quality might benefit from tear trough filler to restore volume, followed by a course of polynucleotides to improve the overlying skin. This layered approach addresses the problem at multiple levels and can produce results that neither treatment would achieve alone.

Why the Under-Eye Area Is Considered High Risk

The periorbital region is classified as a high-risk zone for injectable treatments, and with good reason. The anatomy beneath the eye is complex, with several important blood vessels running close to the surface, including branches of the angular artery and the infraorbital artery. Inadvertent injection into or compression of these vessels can lead to serious complications, including vascular occlusion and, in extremely rare cases, visual impairment.

This is precisely why we believe under-eye treatments should only be performed by medically qualified practitioners with an advanced understanding of facial anatomy. Dr Langdon's medical training and hands-on anatomical knowledge allow her to navigate this area with the precision and caution it demands.

Beyond vascular risk, the tear trough presents other challenges. The skin here is so thin that even minor product misplacement can be visible. Overfilling is a common mistake — placing too much product creates a “pillow” effect that looks unnatural and can be difficult to correct. The Tyndall effect, where hyaluronic acid filler refracts light through thin skin and creates a bluish hue, is another well-documented complication that occurs when the wrong product is used or when filler is placed too superficially.

At Berkshire Aesthetics, we take a conservative, “less is more” approach. It is always safer to under-treat and review than to over-treat and need to dissolve product. Every patient receives a thorough assessment before any decision to treat is made.

When We Would Not Recommend Treatment

Not every patient who presents with under-eye concerns is a suitable candidate for injectable treatment. Part of responsible, doctor-led practice is knowing when not to treat. We may advise against tear trough filler in the following circumstances:

  • Significant under-eye bags or fat pad herniation: If the primary issue is protruding fat pads rather than hollowing, filler will not improve the appearance and may make it worse. In these cases, a surgical opinion may be more appropriate.
  • Very thin, translucent skin: In patients with extremely thin skin and visible veins, the risk of the Tyndall effect is high, and the results of filler are likely to be suboptimal.
  • Unrealistic expectations: Tear trough filler softens hollowing and reduces shadowing, but it does not eliminate every crease, remove all pigmentation, or replicate the results of surgery.
  • Active skin conditions: Eczema, perioral dermatitis, or active infection in the treatment area would need to be resolved before any injectable treatment is considered.
  • Previous complications or excessive filler: Patients who have had filler placed elsewhere and experienced complications, or who have residual product from previous treatments, will need careful assessment and may require dissolution of existing filler before proceeding.

We are always transparent in our recommendations. If we do not believe a treatment will benefit you, we will explain why and, where appropriate, suggest alternatives.

What to Expect: The Treatment Process & Realistic Outcomes

All under-eye treatments at Berkshire Aesthetics begin with a comprehensive face-to-face consultation with one of our GMC-registered doctors. This is not a sales appointment — it is a clinical assessment during which we evaluate your facial anatomy, skin quality, degree of volume loss, and overall suitability for treatment.

Tear Trough Filler Procedure

If tear trough filler is recommended, the procedure itself takes approximately 20 to 30 minutes. A topical anaesthetic cream is applied to the area beforehand to ensure comfort. Dr Langdon uses a cannula technique, which involves a single entry point on each side, reducing the number of needle punctures and significantly lowering the risk of bruising.

Most patients require between 0.3ml and 0.5ml of filler per side. You will see an immediate improvement, though the final result settles over two to four weeks as any initial swelling resolves and the product integrates with your tissue.

Polynucleotide Treatment

Polynucleotide treatments involve a series of small injections across the under-eye area. The procedure takes around 15 to 20 minutes. There may be minor swelling or small bumps at the injection sites for 24 to 48 hours, but downtime is generally minimal.

Results and Maintenance

Tear trough filler typically lasts 12 to 18 months, though this varies between individuals. Because the under-eye area has relatively little movement compared to the lips or nasolabial folds, filler tends to persist well here.

Polynucleotide results build progressively over the treatment course, with optimal outcomes visible approximately four to six weeks after the final session. Maintenance treatments every six to twelve months help to sustain the improvement.

It is important to approach under-eye treatment with realistic expectations. The goal is to create a refreshed, rested appearance — not to erase every line or eliminate all shadowing. When performed well, the result should be subtle and natural, with friends and family noticing that you look well rather than “done.”

Frequently Asked Questions

Is tear trough filler painful?

Most patients describe the sensation as mild pressure rather than pain. Topical anaesthetic is applied before treatment, and the filler itself contains lidocaine, which numbs the area as it is injected. The cannula technique also minimises discomfort compared to traditional needle approaches.

How long is the recovery?

There is minimal downtime with both tear trough filler and polynucleotides. You may experience some swelling, mild tenderness, or light bruising for two to five days. Most patients feel comfortable returning to work the same day or the day after treatment.

Can tear trough filler be reversed?

Yes. Because hyaluronic acid fillers are used, the product can be dissolved with hyaluronidase if needed. This is one of the key safety advantages of HA-based fillers and a reason why we do not use permanent or semi-permanent products in this area.

What is the difference between hollow under eyes and dark circles?

The two conditions often coexist but have different causes. Hollowing refers to a loss of volume creating a visible depression, while dark circles can result from pigmentation, visible vasculature through thin skin, or shadowing caused by hollowing itself. Treatment may address one or both depending on the underlying cause.

Should I choose filler or polynucleotides?

This depends entirely on your anatomy and the nature of your concern. If the primary issue is volumetric hollowing, filler is likely the most effective option. If skin quality is the main concern — crepiness, fine lines, dullness — polynucleotides may be more appropriate. Dr Langdon will advise during your consultation.

Related Treatments & Further Reading

If you are considering treatment for under-eye hollows, you may also find the following pages helpful:

  • Dermal Fillers — our full guide to hyaluronic acid fillers, including the products we use and areas we treat.
  • Polynucleotides — learn more about how polynucleotide therapy stimulates collagen and improves skin quality.
  • Plinest — detailed information on the Plinest range, including Plinest Eye for the periorbital area.
  • Under-Eye Hollows — our condition-specific page with before-and-after examples.
  • Dark Circles — understanding the causes and treatment options for periorbital pigmentation.

Why we start with a consultation

Every treatment begins with a medical assessment. We need to understand your medical history, current health, skin condition and concerns before prescribing any procedure. This protects your safety and ensures the treatment is clinically appropriate for you.

During your consultation, your clinician will explain what the treatment can realistically achieve, any risks specific to you, and whether an alternative might be more appropriate. Consultations are carried out by our doctors or advanced aesthetic practitioners, depending on the treatment or concern being assessed.

All bookings are subject to our Booking Conditions.

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Doctor-led approach

  • Treatment suitability is assessed by our doctors or advanced aesthetic practitioners during a clinical consultation, depending on the treatment
  • Prescribing responsibility sits with Dr Selena Langdon (GMC 6159259)
  • No same-day injectable treatments for new patients
  • Read our full Consultation & Safety Standards

This content is for informational purposes only and does not constitute medical advice. Individual suitability for any treatment is assessed during a consultation. Always seek the guidance of a qualified medical professional with any questions regarding a medical condition or treatment.

Clinical governance

Page last reviewed: April 2026

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