It is important that all patients respect appointment times and arrive as required.
Any delays attending your appointment can have an impact on all other patients being seen on the same day. We will endeavor to accommodate any patients who are late but this is not always possible. Patients who are late maybe reschedule for which a fee will be charged.
Please note that:
1. for initial appointments please arrive 20 minutes before your scheduled appointment
2. for subsequent visits please arrive 10 minutes before your appointment
To protect everyone in our clinic we have put in place strict protocols for your visit to our clinic. Hospitality has been a fundamental part of the patient experience at Berkshire Aesthetics and our front of house team are an integral part of our service. In order to protect you and our staff, the reception services will be limited to screening patients and an adjusted sign-in process.
Please note that you must attend alone. If you are traveling with other patients who also have appointments they should wait outside until their scheduled appointment time. This includes people in family bubbles as we must minimise the number of people inside.
Other important changes include:
When attending your appointment you must:
To help prevent the spread of COVID-19 and reduce the risk of exposure to our employees and visitors, you must complete your questionnaire NO MORE THAN 24 HOURS BEFORE YOUR APPOINTMENT TIME.
Please make your way to the main door at your scheduled time (i.e. 20 min before your appointment time for your first post-lockdown appointment or 10 min before for subsequent appointments)
Your participation is important to assist us in taking precautionary measures to protect you and others in our clinic.
Please confirm that the following statements are true:
I confirm that I am not in a high-risk category as defined by the NHS or have any of the following health conditions:
By completing my details below I am confirming that the above information is true and understand that should any of my circumstances change I will contact the clinic immediately to reschedule my appointment: